Privacy Policy

This Privacy Policy describes how Paranjape Opticals collects, uses, stores, and protects personal information obtained from customers, visitors, and patients. This document is intended to comply with applicable data protection laws and reflects our commitment to confidentiality, transparency, and ethical handling of information.

By visiting our premises, using our services, or providing your information, you acknowledge that you have read and understood this Privacy Policy.

1. Identity of the Data Controller

The data controller responsible for your personal information is:

2. Categories of Information Collected

We collect only such information as is reasonably necessary to provide optical, optometric, and related services.

2.1 Personal Identification Information

• Full name
• Contact number and mobile number
• Email address
• Date of birth
• Gender
• Residential or delivery address

2.2 Medical and Optical Information

• Eye examination results
• Prescription details
• Medical history relevant to eye care
• Lens specifications and usage preferences

3. Purpose of Data Collection

The information collected is used strictly for lawful and legitimate purposes, including but not limited to:

• Conducting eye examinations and issuing prescriptions
• Manufacturing and supplying eyewear and lenses
• Maintaining medical and transaction records
• Contacting customers regarding appointments or orders
• Complying with legal and regulatory obligations

4. Data Storage and Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data against unauthorized access, disclosure, alteration, or destruction.

Access to sensitive medical information is restricted to authorized personnel only and is handled in accordance with professional ethical standards.

5. Disclosure to Third Parties

We do not sell, rent, or trade personal information. Data may be shared only when strictly necessary with:

• Lens manufacturers and laboratories
• Service providers assisting in order fulfillment
• Authorities where required by law

6. Retention of Information

Personal and medical records are retained only for as long as necessary to fulfill the purposes for which they were collected or as required by applicable laws and professional guidelines.

7. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information by contacting us directly at our premises.
You can request corrections to your personal information if it is inaccurate or outdated Contact us at paranjape_opticals@yahoo.com or call +91 744 744 2510

8. Cookies and Website Technology

Our website is currently a static informational website with minimal technical features:

• No Cookies: We do not currently use cookies or tracking technologies
• WhatsApp Integration: Our contact form redirects to WhatsApp for direct communication
• No Login Required: Our website does not have user accounts or login functionality

9. Amendments to This Policy

This Privacy Policy may be updated from time to time. Any changes will be effective immediately upon publication within our premises or digital platforms.